Patient Care Coordinator - Pain Management
Employment Type: Full-Time
Industry: Healthcare - Allied Health
Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, operating in the spirit of the Sisters of Mercy and a part of Trinity Health. As a part of Trinity Health, with 89,000 colleagues and more than 20,000 physicians / clinicians, we are united to serve our communities and advance our mission: 'to serve in the spirit of the Gospel as a compassionate and transforming, healing presence within our communities' and our vision 'to be the trusted health partner for life.'
This is a FT position on day shift with benefits. Please visit our Career Center Home Page for more about our benefits. Patient Care Coordinator has many roles in their position. They ensure smooth patient flow throughout the day while multitasking and taking initiative. They interview patients prior to or on the first office visit to verify demographic and financial information, while working within HCMG/hospital policies and procedures. Schedule/reschedule patient appointments as required. Obtain necessary HMO/PPO referral authorizations for referrals received from other physicians. Obtain authorization from insurance plan for referrals to Specialists, as directed by our Primary Care Physician. Answer phone calls in a prompt, courteous and efficient manner.
Education: High school diploma from an accredited school or equivalent
Experience & Skills: Knowledge of medical terminology, CPT & ICD-10 codes and all insurance preferred Excellent communication and customer service Previous experience in medical office setting preferred Excellent computer skills including typing dictations, Powerpoint, Excel and Word Passing score of 80% or higher on Medical Receptionist test required
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