Customer Service Representative

Compensation

: $28,940.00 - $47,180.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Customer Service Representative

We are seeking for a Customer Service to carry out the administrative management of internal and external clients assigned.

Among other roles and responsibilities:

Management of incoming orders and documents required.

Prepare needed documents to handle the orders.

Update and manage the clients data base, including commercial conditions.

Knowledge of the product, commercial conditions and market characteristics.

Provide support to the salesforce regarding orders, invoices and documents.

Advice the clients and salesforce, providing necessary information related to orders and commercial conditions.

Respond to claims and complains of the client, providing solutions or transferring the claim to the right person, ensuring the resolutions and the client's satisfaction.

Conduct a follow-up of pending invoices, giving support to the Commercial Area in the claim of non-paid invoices from the clients.



Benefits Include:

  • Medical
  • Dental
  • Positive Work Environment

    About Pridestaff
    PrideStaff is a staffing company that has been helping job seekers find meaningful and fulfilling work in their desired field since 1978. We do this by remembering what is most important: YOU! We focus on your desires and the type of company and employment you want to grow in, rather than directing you to the company that is most convenient for us. YOU are our partner and we never forget that.


Job Requirements:

Customer Service Representative

Requirements:

Bilingual in English & Spanish

Experience in similar position.

SAP Knowledge.

Authorized to work in US.

Clean Background.


Associated topics: call center representative, clerk, client service, csr, phone, platform support, service representative, support, telephone service representative, tsr * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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