• Munroe Regional Medical Center
  • $215,300.00 -215,300.00/year*
  • Daytona Beach, FL
  • Healthcare - Allied Health
  • Full-Time
  • 257 FL-483

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Job Description

Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.


Reporting to the Practice Manager and under the supervision of the Providers, the Medical Assistant cares for patients and performs a wide variety of patient care activities. Adheres to state, federal and organizational guidelines to ensure quality care and patient safety with support from the Clinical Excellence team. Is essential in maintaining organization and facilitating patient flow. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.


Demonstrates through behavior Florida Hospitals Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork

Drives customer service initiatives by creating and owning the patient experience

Performs properly and legibly documents and reports all procedures and assessments in accordance with department policy.

Utilizing age-specific guidelines, assesses patient during clinical check-in, documents pertinent medical information and vital signs. Assesses for signs of abuse or neglect.

Performs and administers treatments, medications and any follow-up assessments ordered by the provider, verifying as needed. Responds appropriately in clinical emergencies and triage situations

Performs diagnostic and occupational medicine testing to include, but not limited to, EKG, spirometry, audiometry, titmus and pulse oximetry. Completes forensic testing collections in accordance with Department of Transportation (DOT) and Florida Drug Free Workplace Guidelines. This may include urine drug screens, blood/breath alcohol testing, oral fluids and hair testing.

Appropriately complete check-out duties and relays instructions/care to the patient or family

Performs required Quality Control checklist to ensure safety of the patient

Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE, performs hand washing according to policy and follows safety regulations.

Participates in departmental performance improvement initiatives

May be called upon to train newly hired clinical staff


Comprehensive knowledge of general medical assistant practices

Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements

Ability to operate a computer, copier, fax and scanner

Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds

Ability to multi-task efficiently in a fast pace, high patient volume environment


Strong critical thinking skills


Graduate of accredited medical assistant program


Previous MA experience

Previous urgent care / ED experience


1.) Must be currently certified and maintain certification by one of the following:

American Association of Medical Assistants (AAMA) for Certified Medical Assistants

American Medical Certification Association (AMCA) for Clinical Medical Assistant Certification

American Medical Technologists (AMT) for Registered Medical Assistant

National Association for Health Professionals (NAHP) for Nationally Registered Certified Medical Assistant

National Center for Competency Testing (NCCT) for National Certified Medical Assistant

National Health Career Association (NHA) for Registered Clinical Medical Assistant

State of Florida Paramedic License

2.) CPR Certification

3.) Continued maintenance of BAT certification after hire

Associated topics: dietician, drug development, food scientist, immunoassay, medicine, nephrology, nutritionist, pharmacy, physiology, vaccine

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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