Customer Service Representatives - Cutler, Bay, FL
Employment Type: Full-Time
Looking for a change? Need a schedule that ranges from late morning to late evening.... please read on! Kelly Services is currently seeking several Customer Service Representatives for one of our top clients in Cutler Bay/Miami, FL (33157) Pay Rate $12.25/Hrplus a Gift Card Incentive Plan
Schedule: Monday through Friday Must be able to work- 11:00am to 10:00pm plus weekends ~~40 hours
Duration:(temp to perm)
Anticipated start date: June 2020 As the Customer Service Representative placed with Kelly Services, you will provide front line, direct contact with customers when filing claims over the phone. DUTIES
Informs customers of the organizations products and/or services.
Files claims by collecting pertinent information from customers.
Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
Processes and determines coverage by reviewing forms and other applicable records.
Maintains professionalism and effectively interacts with all contacts, both internal and external.
Maintains department quality standards and performs job duties as directed by supervisor EDUCATION/EXPERIENCE
High School diploma or GED equivalent
Minimum of 6 months of customer service experience/ Call Center Experience
Microsoft Knowledge - Word, Excel, Outlook, etc.
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Weekly pay and service bonus plans
Group- rate insurance options available immediately upon hire* Let us help advance your career today.
Available for purchase and administered by a designated third-party vendor
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce.
As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
PandoLogic. Category: Customer Service, Keywords: Customer Service Representative
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