• Hilton Hotels
  • Miami, FL
  • Sales
  • Full-Time
  • 1265 N Cruise Blvd

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The Sales Manager represents the Hilton Miami Downtown in the development of the West Coast and International Group market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts and consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services.


  • Represent hotel by soliciting, responding to and negotiating with persons requiring group accommodations

  • Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies.

  • Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same.

  • Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets (percentage of travel dependent on specific market). Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events.

  • Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.

  • Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills or ability.

  • Active solicitation, to include prospecting, to confirm and book business in current and futures room revenue goals- Travel and Tradeshow attendance in designated market is required.
  • Able to analyze business needs and property/asset requirements to qualify business.
  • Strong client/customer relations.
  • Ability to close business.
  • Ability to retain business
  • Ability to uncover business opportunities from prospecting.
  • Travel: 10-20%


  • Four-year college degree preferred, however, any combination of education and training with hotel sales may be considered.

  • Minimum of 2 year is a sales role. Hilton working relations with Key Global Sales leaders and accounts a strong plus.
  • Strong working relations with West Coast Market and LATAM, International Market.
  • Strong working knowledge of Delphi, Speed RFP, Cvent and Meeting Broker systems.

  • Experience handling groups is required

  • Bilingual English and Spanish


Associated topics: management, manager of sales, principal, regional sales manager, sales director, sales executive, sales leader, shift lead, supervisor, team leader

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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