Regional Safety & Loss Prevention Specialist
Employment Type: Full-Time
Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate TUSA stores and franchise store operations to improve the safety and training processes. This includes reducing motor vehicle accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance through the implementation of corporate or franchisee plans in accordance with local, state, and federal rules and regulations. This position provides health & safety leadership, as well as technical and tactical support to corporate and franchise stores. Theft, Accident, & Injury Prevention & Management In partnership with store leadership, follow up with vehicle accident and work-related injury prevention plans. Responsible for the immediate notifications and updates of serious accidents and incidents to the Leadership and /or owners. Manages accident investigations and incidents and provides guidance to the General Manager, Store Supervisors, and Franchisees. Completes post-accident investigation and corresponding report on root causes and hazards. Works closely with risk management to analyze, trend, and reduce the occurrence/cost of work related injury and auto claims. Provides safety and health training material/support to executive, regional, corporate, and franchisees on safety matters and accident prevention. Communicate findings / suspicions of internal manipulation and related recommendations with corporate and franchise teams for follow-up investigative actions. Create logically compiled spreadsheets and manually generated report documentation outlining the suspect transactional information involving data manipulation and/or theft for TUSA and Franchisees. Such documentation will be used in some cases to criminally prosecute responsible Team Members. Conduct audit of selected loss prevention programs and related areas of the business to evaluate the design and effectiveness of key controls. Recommend improvement in loss prevention internal controls and operating processes. Field numerous weekly phone call/email questions and requests from both TUSA and Franchisees in the field. Attend Manager Rallies. Participate in/attend select training classes each period in both TUSA markets and Franchisee Meetings. Implement training and policies in the areas of injury prevention environmental and life safety issues. Safety Compliance & Assessments Advises operational leaders on safety compliance concerns and preventative actions. Implements safety policies and procedures in compliance with local, state, and federal rules and regulations including Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT). Evaluates practices, procedures and facilities to assess risk and adherence to the company policies and safety regulations. Draft or create reports that provide an accurate assessment of the audit area, including identification of probable manipulation or internal theft. Recommend feasible solutions to problems identified. Support /Assist Field Accounting with gathering and investigating questionable fraud matters pertaining to check and credit card fraud. Document processes and control points of audit process and reporting tools. Data Analysis Performs data analysis on accident/injury information with a focus on remediation and prevention. Evaluates the area’s safety effectiveness and provides direction on remediation efforts to both TUSA and Franchisees. Complete fraud/embezzlement analysis to develop and maintain Domino’s TUSA and Franchise store safety programs and policies. Analyze store data utilizing relational database resources and exception based reports. Perform additional analysis as necessary to assist in effectively removing suspect team members Support /Assist Safety and Loss Prevention manager with gathering, compiling and analyzing detailed information pertaining to matters of fraud. Produce weekly activity reports. Bachelor’s degree in Safety, Criminal Justice, Environmental Sciences, or related field. Minimum 5-10 years’ loss prevention and safety experience within a multi-site organization. Strong understanding of importance to build and maintain strong customer relationships. Ability to demonstrate strong influencing skills. Knowledge of data analysis and risk assessment. Ability to speak Spanish and English is preferred Proven ability to communicate effectively, including writing reports and business correspondence, with all levels of corporate management and franchisees. Ability to read, analyze, and interpret technical procedures, or governmental regulations. Must demonstrate ability to handle emergency situations with the right mix of calm and urgency. Must have significant investigative experience. Restaurant experience preferred. Able to work with highly confidential information. Experience managing and influencing during high-stress and high-stakes situations. Ability to travel 50%
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